Tech Support Phone:

262-544-4811 ext. 1801 (Installer Use Only)

*You will need your tech ID

GENERAC

Warranty Form

Tech Name

(enter your name)

First Name

Last Name

Customer Name

First Name

Last Name

Date

YYYY

Service Address:

Initial Contact

Did customer or Generac contact us?

Generac Case No.

Control Number

Provided by Generac while on-site

Error Code(s) Observed

Actual Problem Detected

Upon completion, what was found to be the actual problem?

Describe Work Completed

Please specify what you did on-site. Provide details of the troubleshooting tips the tech had you do as well if applicable.

Generac Tech Support Name

Is the Warranty Call Complete?

Choose the best answer

Total Hours (round up to the nearest hour)

If multiple trips only include the time it took you today (include total drive time & time to complete this form).

RMA Issued

Choose the best option

Replacement Part Details

What part(s) are they sending us? *put N/A if not applicable

Bad Part Serial Number(s)

SN for the part that's being replaced

New Part Serial Number(s)

Enter SN of the new replacement parts

PowerCellSupport@Generac.com